Frequently Asked Questions

ALL PRICING FOR COTTON FABRICS CUT FROM THE BOLT ARE BASED ON INCREMENTS OF 1/4 YARD, UNLESS OTHERWISE NOTED.

What size of cuts do you offer?

Customers can purchase yardage in increments of 1/4 yard (9" x 42"), and this is the measurement that will be provided unless otherwise noted.

If you would prefer to have a Fat Quarter (approximately 18" x 22") cut, please leave a note on the checkout page in the area provided.

Individual Fat Eighths are not sold.

Fabric bundles of Fat 1/8’s and Fat ¼’s will be available under the "Bundles" section as they are available. 

Will my fabric be cut in a continuous length?

Yes, fabric will be sent as a continuous length, if we are unable to ship your order as a continuous cut we will contact you before shipping your order.

How will I know if my fabric order has been received?

You will get an email confirmation after ordering. If you do not receive an email confirmation it is most likely there was an error inputting your email address. Contact info@quiltbitz.ca for help resolving this.

Can I add to my order?

Yes! If your order hasn't shipped you can create a new order and leave a note at checkout to combine with your previous order number. We will issue a refund for any extra shipping charges incurred.

Can I modify or cancel my order?

Yes, as long as your fabric has not been cut. Please email us at info@quiltbitz.ca to make a modification or cancellation request.

What are your shipping rates?

Please refer to our shipping policy for full details.

How long will it take my order to ship?

Orders will be shipped out within 1-3 business days of receipt of payment. Orders placed during and directly following a sale may take longer to ship.

Lost or stolen parcels

Please be aware that we do not reimburse for any lost or stolen parcels. We do not take any responsibility for lost or stolen parcels once they are in the mail system. Please email us and we will assist you in trying to locate your package.

Do you take returns?

Yes under certain circumstances, Please see our return policy for full details.